Privacy Policy
Effective Date: January 1, 2026
Balandra.ca ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at balandra.ca (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (name, email address, phone number, user account details)
- IP Address: Automatically collected when you access our Site
- Cookies: Small files stored on your device to remember preferences and track usage
- Usage Data: Pages visited, time spent on Site, links clicked, referral sources, and device information (browser type, operating system)
- Location Data: General geographic location based on IP address to verify compliance with Canadian regulations
How We Use Information
We use collected information for the following purposes:
- Website analytics and performance monitoring
- Affiliate tracking and commission calculations
- Site improvement, feature development, and user experience optimization
- Sending promotional emails and newsletters (with your consent)
- Fraud prevention and security purposes
- Compliance with legal obligations
- Responding to user inquiries and support requests
Cookie Policy
We use cookies to enhance your browsing experience. Types of cookies include:
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Track user behavior and Site performance
- Marketing Cookies: Used for affiliate tracking and advertising purposes
- Preference Cookies: Remember your settings and choices
You can opt-out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including casinos and affiliate partners. We are not responsible for the privacy practices, security, or content of these external sites. Each linked casino and affiliate maintains its own privacy policy independent of balandra.ca. We encourage you to review their privacy policies before providing personal information.
Your Rights
As a Canadian resident, you have the following rights under applicable privacy legislation:
- Right to Access: Request access to your personal information held by us
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
- Right to Opt-Out: Withdraw consent for marketing communications and non-essential data processing
- Right to Data Portability: Request your information in a portable format
To exercise these rights, contact us using the information in the Contact Us section below.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Typically:
- Account information is retained for the duration of your account and for 2 years after deletion
- Analytics and usage data are retained for up to 24 months
- Marketing data is retained until you unsubscribe
- Legal and compliance records are retained as required by applicable legislation
Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
Email: privacy@balandra.ca
Website: balandra.ca
We will respond to legitimate requests within 30 days or as required by law.
Last Updated: January 1, 2026